Hi there, I'm Helena

A picture of Helena Pfisterer

I’m a product designer from Berlin, Germany, with 12+ years of experience in digital design, specialising on websites, digital platforms and mobile apps.

I strive to create high-quality, user-centred designs that are fun and easy to use to ultimately make people's daily lives easier. For me a well-designed app is self-explanatory and doesn’t need a tutorial to be understood.

I'm a specialist in

UX & UI Design
Design Systems
Figma

Creativity has been my passion since childhood—from fine art to modern calligraphy, photography to print design, and interior design to my current focus in digital design. I am a very curious person and I love to know the logic and functionality behind technology, always seeking to understand how things actually work. This is what makes me unique: my curiosity to know and research everything but also my big range of skills varying from UX/UI to front-end knowledge.

iPad Lettering by Helena

getting creative with iPad calligraphy

But why did I ultimately decide to be a product designer, you ask? For me it is the aspect of psychology that plays a big role in user experience design. I’m very interested in human behaviour and the decisions we take day-in-day-out. My empathetic nature drives me to create useful products that people love and that will simplify their lives.

Ultimately, I love to continuously grow and I'll always maintain my curiosity and desire to learn.

Fun facts

I’m half Brazilian and I have lived abroad for several years in Spain, England and France. Yes, I love to travel 🛫

I’m neither a language teacher nor a diplomat but I can speak 5 languages fluently and I am currently learning some Korean 🇰🇷

According to the MBTI and the 16-Personalities test, which I have taken once in 2018 and once again in 2024, I am very clearly a Mediator (INFP)

Yes, I am that cat person who’s cat will always walk infront of the camera in a Teams meeting. 😸

Timeline

2025 - present

Freelance designer

UX/UI designer, Webflow developer & photographer

Since 2025 I am functioning as an independent designer specialising in UX/UI design, design workshops, No-Code Website development and photography. My aim is to support companies and start-ups across Europe in creating user-centred digital experiences, scalable design systems and modern websites. I combine strategic design, technical implementation and visual storytelling to deliver cohesive, functional and aesthetic solutions. I am open to project-based work, long-term support and cross-disciplinary design tasks.

2021 - 2025

CBTW

Senior consultant in UX/UI & product design

As a design consultant at CBTW, I lead end-to-end UX/UI design projects across various industries, creating user-centered digital platforms, apps, and websites. Through in-depth user research, usability testing, and data-driven insights, I craft intuitive experiences that align with business goals. Collaborating closely with cross-functional Agile teams, I facilitate workshops, define customer journeys, and refine design strategies. I develop scalable design systems, ensure accessibility compliance (WCAG 2.2), and advocate for user-centric, iterative product development to drive seamless and inclusive digital experiences.

2018 – 2020

10X Innovation

Senior UX/UI designer, incubator

As a Senior UX & UI Designer at 10X Innovation, I designed and launched e-commerce platforms for new food and beverage brands, helping them enter the market and attract users. By creating user-friendly online shops and landing pages which were backed by data-driven UX strategies and user testing methods, I was able to improve the shopping experience, making it easier for customers to complete their purchases.

For our e-commerce platforms I opted to use the CMS services Shopify and Shopware to speed up product launches, allowing for quick changes and deployment. To identify key issues and to improve the customer experience after the initial launch, I conducted A/B tests with Google Analytics tools and Tag Manager.

I also helped grow brands by designing digital and print marketing materials, ensuring a consistent look and feel across different platforms. Additionally, I led Design Thinking workshops, helping teams come up with and refine new product ideas more effectively.

2016 – 2024

Part-time freelancer

Designer & photographer

As a part-time freelancer I was helping companies to create brand assets and websites using no-code platforms like Shopify or Webflow. Apart from web design I was shooting portrait photographs and selling landscape pictures for wallhangings.

2016 – 2018

plista

Web designer

At plista I worked in design and frontend within the advertising industry, improving internal platforms through user research, testing, and A/B experiments supported by third-party tools. My role included cross-project coordination using PHP to develop automated test environments, as well as close collaboration with various departments to optimise existing media and technologies. I independently delivered high-quality work under tight deadlines, implementing HTML5 advertising banners and multimedia ads with Celtra, creating CSS3 animations, and ensuring mobile optimisation. Additionally, I produced professional presentations using InDesign.

2012 – 2015

stoneshot

Digital designer & team lead

During my 3.5 years at Stoneshot, I progressed through roles as Digital Designer, Digital Marketing Executive and eventually Team Lead Digital Marketing. Across these positions, I contributed to the analysis, creation and development of the company’s internal platform through research, analytics, user testing and A/B experiments. I designed and built landing pages, refreshed brand experiences, developed style guides and product strategies, and ensured consistent corporate and visual design across all media. My work included front-end development, mobile optimisation for websites and emails, as well as the production of digital and print materials such as the annual marketing survey, illustrations, photography and editorial design.

As Team Lead, I managed a small team, performed quality checks, maintained strong client relationships and ensured delivery to the highest standard. I collaborated closely with external design agencies to maintain and evolve brand guidelines, providing ongoing feedback to internal teams. In my Digital Marketing Executive role, I supported major financial clients—including HSBC, Allianz, Barings and RBS—through email marketing, data management, client support and the creation of web and email campaigns. Across all roles, I combined creative design, technical development and strategic brand management to deliver cohesive and impactful digital experiences.

Download Resume

Personal insights

Sakura in Japan

Cherry blossom in Japan

Mimi my cat

Mimi, my cuddly cat

Tenerife Sunset

Sunset vibes in Tenerife